To ensure a smooth experience for all our guests, we kindly request that all cancellations or requests to change your reservation date be made at least 48 hours prior to your scheduled departure. This allows us to offer your spot to other interested guests and manage our schedule effectively.
Cancellations: For cancellations, please notify us by email at least 48 hours in advance to qualify for a full refund. Although email is the preferred method for documentation, you are welcome to call us for any further clarification or to provide additional context regarding your cancellation.
Changing Your Reservation Date: If you need to change your reservation date, please reach out to us via email also at least 48 hours before your scheduled cruise. This advance notice gives us the flexibility to accommodate your new preferred date, subject to availability. Phone calls are also welcome for any questions or additional information you may wish to discuss.
Please note, due to the high demand and limited availability, cancellations or changes made less than 48 hours before the scheduled departure cannot be guaranteed. We appreciate your understanding and cooperation in making these adjustments in a timely manner to help us provide the best experience for every guest.